FAQ
Shipping
Do you ship worldwide?
We are not currently accepting international orders
When will my order ship?
Orders will be packed within 1 - 3 business days. However, please allow up to 5 business days for shipment. You will receive another notification when your order has shipped.
How long will it take for my order to be shipped?
Please allow 1-2 weeks for the USPS to process and ship your order.
IF you haven't received your order within the time frame listed above, please email me at info@theenchantedemporium.shop
I ordered stickers, but there's no tracking number?
We are currently offering a stamped (untracked) shipping option for orders under a certain weight, to make shipping more affordable. If you would like a tracking number, be sure to select the Standard option.
Cancellation & Returns
I am not currently accepting any returns, exchanges, cancellations, or refunds at this time. However, if you have any issues with your order, please email me at info@theenchantedemporium.shop
Other Questions
Are the photos accurate to what I will get?
The product photos are taken from a close-to-final sample. The final product may have a few minor differences, but it will be very close to the sample. Also, be aware that all screens vary in color accuracy.